Search

Delivery time will depend on address if rural or metropolitan location and which Australian state. Customers can expected delivery times range from 2-7 days via courier service from various logistic companies.

Whenever possible we will provide customer with tracking details to update with transit times so they can expect when to received their order.

By default orders will be authorised to be left unattended at the delivery address unless requested by customer and notify us for alternate arrangement.

In order to be eligible for a refund, you must return the product within 30 days of your purchase.

The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund.

To learn more about our refund process and the use of the Authorised Return Code please check out our full Refund Policy.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on our website or the courier’s website.

Yes, we offer international shipping to select countries. Shipping costs and delivery times vary depending on your location. Please proceed to checkout to see if your country is eligible for international shipping.

We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All transactions are processed securely to ensure your information is protected.

Yes, we offer wholesale and bulk discounts for eligible orders. Please reach out to our sales team at info@thenetreturn.com.au for more information on wholesale pricing and minimum order quantities.